--- title: "About Raconte" description: "Why Raconte exists, how the AI interviewer works in practice, where teams point it, and the principles the product is built on." url: "https://raconte.ai/en/about" --- About # Thirty interviews, without thirty meetings Raconte is an AI interviewer. You describe what you want to learn, you send a link, it holds a real voice conversation with each person, and it hands you the transcript, the sentiment and the summary. [Try for free](/login) [Contact](/en/contact) 60 interview minutes free every month, no credit card. ## Why we built Raconte A form answers open questions badly. Ask “what was confusing about the onboarding?” in a text field and you get “nothing really”. Ask it out loud, then ask “what did you try first?”, and you get the story: the button they looked for, the tab they opened, the moment they gave up. Human interviewers get that story every time. The calendar is what stops them. Booking thirty slots, holding thirty conversations, transcribing them and reading them back costs a week of work, so most teams talk to five people and generalise from there. Raconte holds the conversation instead. The AI asks your questions, follows up when an answer stays vague, and adapts to what it hears. The person answers from their browser whenever they have a moment, with no account to create and nothing to install. A few seconds after they hang up, you get the full transcript, the sentiment message by message and a summary, for thirty people as easily as for five. ## Six places a conversation beats a form The same interviewer, pointed at a different question. ### Product discovery Open-ended user interviews, run with dozens of people rather than the five you had time to call. ### Customer feedback The reasons behind a satisfaction score, in the customer’s own words. ### Churn and cancellations Ask the customers who leave what tipped the balance, while it is still fresh. ### Testimonials and content Raw material that comes out of someone’s head instead of a model’s. ### Recruitment Candidate pre-screening and exit interviews, one link for everyone. ### Agent workflows Your agents create interviews and read transcripts through the API and the MCP server. ## What we believe about interviews ### Open questions by default The interviewer asks what happened and why, then follows up on the answer. Closed questions belong in a form. ### Voice over typing People say out loud in thirty seconds what they would never type, and they say it in their own words. That wording is the part worth reading. ### Nothing to book Your invitees click a link and talk whenever it suits them. No account, no install, no meeting landing in their week. [ ### Your words stay yours Prompts, transcripts and recordings stay in Europe, and stay out of third-party training sets. We never resell them. ](/en/privacy)[ ### Agents are users too Everything the interface does, a REST call, an MCP tool, a CLI command or a webhook does as well. The API came before the screen. ](/en/developers)[ ### Billed by the minute of speech Billing counts the minutes where someone actually talks. No subscription, no per-seat licence, and silences cost nothing. ](/en/pricing) ## Where Raconte runs Raconte is built in France, and it runs there too. The application, the database and the AI models sit on Scaleway infrastructure inside the European Union, so a transcript stays on the continent from the moment it is spoken. Interviews run in French and English today, and we open a new language when someone asks for it rather than when a roadmap says so. ## Ready to launch your first interview? Write a prompt, share a link, listen to the answers. 60 minutes free every month. [Try for free](/login) Pay as you go No commitment Nothing to install