---
title: "Contact Raconte"
description: "Write to the Raconte team: support on a running interview, the Enterprise plan, API and MCP questions, a new interview language, press and partnerships."
url: "https://raconte.ai/en/contact"
---

Contact

# Write to us, a human answers

A question, a problem or a specific request, we answer by email and through the chat.

[Contact by email](mailto:contact@raconte.ai) [Open the chat](mailto:contact@raconte.ai)

In French and in English.

## Depending on what you need

[

### Support

Something wrong with an interview, an invitation or an API key. Send the id of the interview involved and what you expected to happen, it saves a round trip.



](mailto:contact@raconte.ai?subject=Support)[

### Enterprise plan

Volume discounts, white-label, SSO, dedicated support and SLA. Tell us how many interviews you expect per month and in which languages, and we come back with a quote.



](mailto:contact@raconte.ai?subject=Enterprise%20plan)[

### A new voice

Each interview picks its voice from the catalog. Tell us the timbre, the gender or the accent you are missing and we look at adding it.



](mailto:contact@raconte.ai?subject=New%20voice)[

### A new interview language

Interviews run in French and English today. Name the language you need and the volume behind it, we open them case by case.



](mailto:contact@raconte.ai?subject=New%20interview%20language)[

### Product ideas

A question the interviewer should ask better, an export you keep rebuilding by hand, a step that annoys you. Describe the situation rather than the feature, it travels further.



](mailto:contact@raconte.ai?subject=Product%20idea)[

### Press and partnerships

Same address, with the subject in the object line. We answer interview requests, integrations and reseller questions.



](mailto:contact@raconte.ai?subject=Press)

## You may find it faster here

[

### Pricing and billing

Free minutes, price per minute, top-ups, auto-recharge and currencies, with the FAQ underneath.



](/en/pricing)[

### Documentation

Writing a prompt, inviting people, reading a transcript, wiring webhooks and the MCP server.



](/en/docs)[

### Developers

API keys, the OpenAPI specification, rate limits, error shapes and the versioning policy.



](/en/developers)

## Or try it before writing to us

A prompt, a link, and your first interview runs in a few minutes. 60 minutes free every month, no credit card.

[Try for free](/login)

No commitment

Nothing to install